I cleaned a load of dishes, and meant to begin cooking dinner as soon as they were done, but alas, I got caught up in reading for about two hours with no regard for the passage of time. The eventual dinner was tasty, though!
I finished Jonathan Strange & Mr. Norrell, most importantly! Thoughts? Well, well, how do I put this...?
( If I may sound dopey and insufferable for a moment -- (spoilery, natch) )
Now what do I read? I can't seem to find my copy of Good Omens, which was my initial plan! Most bothersome. How about Artemis Fowl? A series reread may be in order, and then I'll read the latest book, The Time Paradox! (though I sorely doubt it will top The Eternity Code, my personal favourite)
I had some customer today that declared I was "cheap" and they would "never be coming back again". Huh? It was incredibly aggravating at the time (moreso because I have no one to vent to - back to crushing cups we go), but a little bit funny now that I look back on it.
Some guy comes, wants a tall (12oz) coffee, brings his own cup. His cup happens to be 18oz (a grande is 16oz). A lot of people ask for a smaller serving in a large cup, to better make room for milk, so this isn't unusual. I fill it up to the tall equivalent, and pass it to him. However, he suddenly stops in the act of handing me money.
"You can fill that up all the way."
Ah? But mister, I do believe you asked for a tall --
"Yeah. You can fill it up all the way."
I can, certainly, but I'll have to charge you for a grande, being that your cup is far more than a tall, is that alright?
"Then I guess I'm not coming back here ever again, since you're too cheap to treat your customers right."
Wait, wait, wait. I beg your parden, mister; you say I'm cheap? After you just tried to -- ? Argh!
The majority of customers seem to find me pleasant, but there are those that reaaaaally do not like it when I stand my ground. Perhaps my small stature, playful speech and charming pigtails make me look like a pushover, and they are shocked to find out that I won't circumvent policy just to amuse them? Or maybe it's frustrating because a lot of baristas will appease them just to get the customer out of their hair, and then when one barista finally says "no", they get indignant.
Annoying to deal with? Yes! But hey, it's not at all fair to customers that actually pay for what they want. I have to fight for truth and justice, even in the midst of a coffee shop! So take that, Mister "I don't want to pay the extra twenty cents for my coffee!". Oh, and you too, Miss "I want an espresso macchiato, but with foam filled all the way to the top!". Ah, but an espresso macchiato has merely a dollop of foam, I believe what you're asking for is a short, dry cappuccino and I'm going to have to charge you accordingly, no hard feelings, it's just business, "But the other Starbucks said I don't have to pay for one!", well perhaps then you should go to this other Starbucks, no?
But then I merely wind up looking like a heartless jerk by comparison, because everyone else just bends over backwards and agrees to whatever. Mmph. Oh, well. Standing one's ground is a sad, lonely job sometimes, but someone has to do it.
I finished Jonathan Strange & Mr. Norrell, most importantly! Thoughts? Well, well, how do I put this...?
( If I may sound dopey and insufferable for a moment -- (spoilery, natch) )
Now what do I read? I can't seem to find my copy of Good Omens, which was my initial plan! Most bothersome. How about Artemis Fowl? A series reread may be in order, and then I'll read the latest book, The Time Paradox! (though I sorely doubt it will top The Eternity Code, my personal favourite)
I had some customer today that declared I was "cheap" and they would "never be coming back again". Huh? It was incredibly aggravating at the time (moreso because I have no one to vent to - back to crushing cups we go), but a little bit funny now that I look back on it.
Some guy comes, wants a tall (12oz) coffee, brings his own cup. His cup happens to be 18oz (a grande is 16oz). A lot of people ask for a smaller serving in a large cup, to better make room for milk, so this isn't unusual. I fill it up to the tall equivalent, and pass it to him. However, he suddenly stops in the act of handing me money.
"You can fill that up all the way."
Ah? But mister, I do believe you asked for a tall --
"Yeah. You can fill it up all the way."
I can, certainly, but I'll have to charge you for a grande, being that your cup is far more than a tall, is that alright?
"Then I guess I'm not coming back here ever again, since you're too cheap to treat your customers right."
Wait, wait, wait. I beg your parden, mister; you say I'm cheap? After you just tried to -- ? Argh!
The majority of customers seem to find me pleasant, but there are those that reaaaaally do not like it when I stand my ground. Perhaps my small stature, playful speech and charming pigtails make me look like a pushover, and they are shocked to find out that I won't circumvent policy just to amuse them? Or maybe it's frustrating because a lot of baristas will appease them just to get the customer out of their hair, and then when one barista finally says "no", they get indignant.
Annoying to deal with? Yes! But hey, it's not at all fair to customers that actually pay for what they want. I have to fight for truth and justice, even in the midst of a coffee shop! So take that, Mister "I don't want to pay the extra twenty cents for my coffee!". Oh, and you too, Miss "I want an espresso macchiato, but with foam filled all the way to the top!". Ah, but an espresso macchiato has merely a dollop of foam, I believe what you're asking for is a short, dry cappuccino and I'm going to have to charge you accordingly, no hard feelings, it's just business, "But the other Starbucks said I don't have to pay for one!", well perhaps then you should go to this other Starbucks, no?
But then I merely wind up looking like a heartless jerk by comparison, because everyone else just bends over backwards and agrees to whatever. Mmph. Oh, well. Standing one's ground is a sad, lonely job sometimes, but someone has to do it.
The mood:
okay
okayThe music: Haldyn Hotel - Susumu Hirasawa
2 got the memo | Remember, you will comment

worried
sore
tired
awake
contemplative
shocked
still mildly ill argh
silly